Advanced muting modes (available on Plus and Pro plans) are especially useful for larger conference calls. They allow the conference organiser to specify whether conference Guests are muted when they join, and whether they can unmute themselves or not. 

On larger calls being able to mute most of the participants can significantly reduce disturbances such as background noise and echoing. When you hold a conference call with lots of participants, sometimes it is difficult to identify the source of any background noise and eliminate it. With muting modes you can make sure that only those who want to/should make contributions to the discussion are able to be heard, creating a much smoother experience overall. 

Which muting modes are available?

The organiser can choose one of the following modes when editing a conference room:

Conversation mode
All participants can be heard (no one will be muted when they join).

Listen mode
Only Moderators (who dial in using the Moderator PIN) can be heard when they join. Guests are muted when they join, but can unmute themselves.

Panel mode
Only Moderators (who use the Moderator PIN) can be heard when they join. Guests are muted when they join and cannot unmute themselves.

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