*This article is for accessing WHYPAY? from outside the UK on a foreign phone. If you're using a UK mobile whilst abroad view this article.
If you’re dialling in from abroad on a foreign handset (a non-UK landline or mobile), you should still be able to access the service by calling the 03 dial-in number displayed on your conference invitation.
You'll need to remove the zero from the beginning of the number and replace it with the UK country calling code, +44.
+44 33 3443 3443
However, 03 numbers cannot be dialled from all overseas countries. If you experience any problems reaching +44 33, please try one of our alternative international dial-in numbers:
Dial +44 18454 18454
Dial +44 20 3634 3634
Your existing Room Number and PIN can be used in the same way when dialling the alternative dial-in numbers above.
What if adding +44 still doesn't work?
If you are unable to connect using the +44 prefix from your handset, you may need to add the international dialling prefix to the beginning of the number. Click here to view a list of international dialling prefixes.
For example, if someone is calling in from the United States and the +44 prefix does not work, they would dial:
011 (USA international dialling prefix) 44 (UK country calling code) 33 3443 3443.
Help, I'm still not getting through.
If you're still not getting through after following the advice above you can contact WHYPAY? support who can assist you with formatting the dial-in number correctly for the country you're calling from.
Note that although rare, your network agreement or call settings may restrict calls to other countries for various reasons. You may need to check that calls to UK 01/02/03 numbers are permitted by your network provider.
Calls made from outside of the UK will be subject to call charges levied by the local phone provider. Participants should check with their local provider if they have any queries regarding international dialling and any associated costs.